Shipping Policy

All of House Of Moxa orders are shipped door-to-door from our warehouse in Mumbai, India to your provided shipping address. Since this is a small business,  processing the order normally takes 15-20 working days and then Shipping normally takes 3-5 working days within India and appx 2 weeks for international orders. For customized orders we take around 4-5 weeks to process and dispatch the order (customizations could be in terms of size or length of the garments)

Shipping destinations offered by Houseofmoxa.in for delivery will be extended and updated from time to time and listed online.

We do not ship backorders. We aim to keep every item on our website in stock. If there is an item that you purchase and then we realize this item is not available, we will promptly inform you within 4 working days of your purchase and fully refund your money for the out-of-stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address is wrong or does not include P.O. Box details in any part or form.

Our delivery partner will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable, please call Customer Service at their local number and quote your tracking number to trace your package.

INTERNATIONAL SHIPPING

We ship worldwide. It takes 12-15 days for delivery post-dispatch.